Visiting Our Hospitals
The information below may be helpful you, your family and patients when visiting our hospital. Click on a link below to go directly to that section.
Cafeteria and Visitor Dining
Family members and visitors can order a guest tray to be delivered to the patient’s room for $8.50. You may also visit our cafeteria, Baguettes Old Town Café (Osborn), and Baguettes Lobby Café (Shea) for hot meals, sandwiches, salads, Starbucks coffee and so much more. Vending machines are located throughout the hospitals
Daily cafeteria hours at Osborn
6-10am
11 am-2 pm
4-8 pm
11 pm-2:30 am |
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Daily cafeteria hours at Shea
6-10 am
11 am-2 pm
3-7 pm
11 pm-2:30 am |
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Baguettes Old Town Café at Osborn
3501 N Scottsdale Road, #160
7 am–4:30 pm weekdays |
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Baguettes Lobby Café at Shea
Located in the main lobby across from Admitting
7 am–8 pm weekdays |
Contacting/Finding a Patient
There are three ways to contact a patient at Scottsdale Healthcare.
1. Call the main operator and ask to be connected to the patient’s room.
Scottsdale Healthcare Osborn 480-882-4000
Scottsdale Healthcare Shea 480-323-3000
2. Call the patient’s room directly.
3. Visit the Information Desk in the main lobby’s of the hospitals. Our wonderful volunteers will be happy to help you.
Delivery Addresses for Patients
Please use the addresses below to deliver items to patients (i.e. mail, flowers)
Scottsdale Healthcare Osborn
7400 E Osborn Rd
Scottsdale AZ 85251 | | Scottsdale Healthcare Shea
9003 E Shea Blvd
Scottsdale AZ 85260 |
| On Osborn Road just East of Scottsdale Road | | On Shea Blvd. just East of the Loop 101 |
| Visitor entrance is on the north side of the building | | Visitor entrance is on south side of building |
Directions to Patient Rooms
Osborn
Patient room numbers begin with the floor number on which they’re located. For example, Room 421 is on the 4th floor, Room 506 is on the 5th floor. and etc.
After taking the visitor elevator to the appropriate floor, turn right to get to rooms 01 through 19 (West) or left to access rooms 21 through 58 (East A & B).
The Critical Care Unit, located on the second floor, east side, requires visitors to check in at the waiting area desk. After exiting the visitor elevators, turn left to get to the waiting area. If no volunteer is present, use the phone and follow the instructions on the desk.
Shea
Patient room numbers begin with the floor number on which they’re located. For example, Room 4321 is on the 4th floor. Room 5306 is on the 5th floor. and etc.
There are four elevators leading to patient rooms. First floor maps showing elevator locations can be accessed by clicking on maps (add pdf link for Shea First Floor map) and are also available at the information desks at both main entrances.
Main lobby elevators (just inside main entrance) – 2nd & 3rd floors-Birthing Center, 4th floor Pediatrics, 5th floor Bariatrics
Red elevators (north end) – Rooms in the 100s (Ex. Room 3107, Room 2124)
Turquoise elevators (middle) – Rooms in the 200s (Ex. Room 3217, Room 2225)
Purple elevators (south end) – Rooms in the 300s (Ex. Room 3308, Room 4321)
The Critical Care Unit, located on the second floor, requires visitors to check in at the waiting area desk. If no volunteer is present, use the phone and follow the instructions on the desk.
Maps
Osborn Campus Map
Shea Campus Map
System Map
Parking
Parking at Osborn
Patients and visitors can park in the garage, located on the northwest corner of Fourth Street and Drinkwater Boulevard, or in the surface parking lot located on Fourth Street, just north of the hospital. Public parking spaces are also available along the street with a two-hour time limit.
Parking at Shea
Patients and visitors are welcome to park in the garage northeast of the hospital or in the south lot outside the main entrance. If either lot is full, more parking is available on the corner of Mountain View and Cochise Drive with a campus shuttle that will bring you to the entrance. To expedite a shuttle pickup, please call 480-882-6300.
Visiting Hours
Scottsdale Healthcare has adopted a philosophy of patient and family centered care. We want your family members and visitors to visit at times convenient to their schedules. We have no “posted” visiting hours, but some specialty areas may have restrictions. Your sensitivity and cooperation to these restrictions is greatly appreciated.
Hospital Access: Visitor Registration Enhances Safety
A new visitor registration program at Scottsdale Healthcare Shea has been initiated to enhance the safety of staff, patients and families. From 6 p.m. - 6 a.m., security officers will be stationed at the south entrance and the emergency entrance. All other doors will be locked at 8 p.m.
Security officers will encourage visitors to enter through the south entrance. All visitors will sign in and receive visitor badges listing their first name and patient room number. Visitor badges are also being issued at Scottsdale Healthcare Osborn.
Visitor badges lose their coloring after 24 hours, anyone wearing an expired badge will need to re-register or leave the building.